Refund policy

Returns/Refunds: Returns will only apply on “ready to ship” items. These items will be refunded as in shop credit only. NO cash refunds will be administered for custom order with identification specifics like names, initials or brands, and reduced-price item sales are final and will not be subject to return/refund. Its hard to resale an item with someone else name on it!!! Proof of purchase will be required to return any item. Return items must be returned to us within 14 days of the delivery date. The items must be in new/unused/unworn/undamaged condition and be in the original packaging. Buyers are responsible for paying shipping fees on return items to us. We will refund store credit once the item has been returned and thoroughly inspected.
 

To start a return, you can contact us at pcleathergoods@gmail.com. Please note that returns will need to be sent to the address attached to the corresponding email.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at pcleathergoods@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items, custom items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
In-store credit only, at this time.